Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect:
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to become a member. The types of personal information collected at these pages are:
Name and postal address
Following receipt and clearance of payment, all purchase(s) deliveries to be made within five working days, however, this may take longer due to circumstances beyond our control
All parcels are dispatched via a method which must be signed for upon receipt (ensuring we can confirm the parcel was received by the customer).
To be a customer and to purchase goods including alcoholic beverages via this online shop and to have them delivered and signed for you have to be of a minimum age of 18 years old. By placing an order you confirm that you are at least 18 years old.
Once the wine has been delivered, according to your original delivery instructions, it becomes the recipient’s responsibility. This does not affect your rights under the consumer protection Act.
We accept all major credit/debit cards via our payment gateway (Stripe).
Online Orders & Card Security All credit / debit card orders placed online are made on a secure, encrypted server to ensure the privacy and security of your information. All payment transactions take place on the secure encrypted server of our payment processor (Stripe) – we don’t have access to your card details at any time.
Customers have up to 14 days after the goods dispatch date in which to request a return and refund. Before returning any product(s) please contact us via email or telephone.